Author, workplace culture advisor, executive coach and speaker Dawn Metcalfe helps organisations create cultures of candour – where all are empowered to hear and be heard more effectively, and speak up, in a tolerant and respectful way. Cultures where change isn’t feared, but encouraged, in the spirit of constant innovation. Having lived and worked around the world, she’s written two books, Managing the Matrix and The HardTalk Handbook, which are about workplace communication and what’s needed to succeed. She developed the HardTalk training programme to help people effectively engage in difficult conversations – regardless of culture, background or experience. Dawn is Managing Director of PDSi and is bringing the Possibilities Project to students across the UAE.