FAQs

Merthyr Rock is committed to being accessible and enjoyable to all. Please speak to our Box Office staff if there is anything else we can do to make the festival more comfortable for disabled festival goers.

  • What are the dates for the Festival in 2012?

    Friday 31 August, Saturday 1 September, Sunday 2 September.

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  • What bands are playing this year?

    Friday 31 August - Razorlight
    Saturday 1 September - Skindred
    Sunday 2 September - Kids In Glass Houses

    Book your tickets now.

    Also appearing across the festival: Deaf Havana, Saves The Day, Yashin, Arcane Roots, Lower Than Atlantis, Futures, We Are The Ocean, Exit Ten, Future of The Left, Straight Lines, Shadows Chasing Ghosts, Reaper In Sicily, Dead Wretched, The People The Poet, The Lash, The Undivided and loads more to come.

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  • Where is the Festival?

    The festival site is based in Cyfarthfa Park, the stunning grounds of Cyfarthfa Castle, located 1.5 miles north of Merthyr Tydfil town centre.

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  • How do we get there?

    Merthyr is well connected with all transport links - see FIND US

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  • What are the opening times?

    Friday 31 August
    Gates open at 17:00. The headline concert will conclude at 23:00.

    Saturday 1 September & Sunday 2 September
    Gates open at 12:30. The headline concert will conclude at 23:00.

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  • Where do we stay?

    Merthyr Tydfil has a range of hotels, B&Bs and self-catering cottages in the surrounding area. Check out valleys.co.uk for a comprehensive list of all the accommodation available in and around Merthyr. You can also find info on camping here.

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  • Where is my ticket?

    We'll be posting out tickets 7-10 days prior to the event, unless you have specified when booking that you would like to collect on arrival from our on-site Box Office.

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  • Can I buy a ticket on the day?

    Yes, if they haven't sold out. Any remaining tickets will be available from the on-site Box Office.

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  • Can I bring my own alcohol to the festival?

    Sorry, no. Taking alcohol into the festival site is not permitted. The festival is subsidised by the profits from the bar and without it we wouldn't be able to bring you a major event at such a great ticket price. Plus, we've made sure to use only local businesses for the bar and catering stands, so by supporting them you're supporting the Valleys.

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  • What’s your Green policy?

    At Merthyr Rock, in line with all of Hay Festival's events, we endeavour to minimise its negative impacts environmentally and socially whilst maximising the benefits.

    Goals / Overview
    Produce a sustainably managed international grade sustainable music festival powered by community engagement. Assist in the development of the Merthyr area by creating a high profile cultural event that will inject cash into the local economy. Work in partnership with local and national government, community groups and advisory bodies to make the event a collaborative success.

    Environmental Business Plan
    The festival will incorporate environmental and sustainable considerations from inception right through the entire planning process and its delivery. To ensure a consistent and systematic approach to achieving an environmentally responsible event the festival will work towards the BS8901 Sustainable Event Management Standard. To achieve the targets and goals set out by BS8901 it will draw upon two primary resources.

    Cylch - Wales Event Recycling Guide

    The Greenprint (Hay Festival) Sustainability Toolkit

    If you would like more information please email andy@hayfestival.org

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  • What are the age restrictions?

    Merthyr Rock is a 14+ years only event and under 16s must be accompanied by a responsible adult over 18.

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  • Is there re-entry / readmission?

    There is no readmission to the event. Once you have left the event you will not be able to come back in.

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  • Will there be an ATM on site?

    No, this year there will not be an ATM onsite, so please ensure you have enough cash on you for the whole day.

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  • Can I buy food and drink at the event?

    Yes, there will be a variety of food outlets at the event selling both hot and cold food and drinks. The bar will be selling a wide range of beers, wine, spirits and soft drinks.

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  • Accessibility

    In order to ensure that MERTHYR ROCK is accessible to everyone, we may provide disabled Blue Badge holders who require full time assistance with a free ticket for a personal assistant (PA). You will need to fill in the PA application form and provide a copy of your most recent DLA letter showing your current entitlement.

    To apply for a free ticket for a PA, purchase your own ticket as normal, then please fill out the downloadable application form and send it back to us at MERTHYR ROCK Box Office, The Drill Hall, 25 Lion Street, Hay-on-Wye HR3 5AD along with a copy of your latest DLA letter.

    All applications for PA tickets must be received by Monday 15 August 2011. Any applications received after this date may not be processed. We do not issue free tickets to anyone making their request on the day at the event. We will send out letters in advance to confirm whether PA applications have been accepted.

    PA tickets can only be collected from the on-site box office and will not be sent out in the post in advance.

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