Hay Player

Mary Portas

Shop Girl

Hay Festival 2015, 

Retail and brand communication guru Mary Portas discusses her recently released memoir, Shop Girl, and shares her memories of growing up in Watford in the 70s and her first steps into the world of retail at Harvey Nichols and Harrods in the early 80s.

Born into a large Irish family, Mary’s childhood is full of love, laughter, fun and mischief. However when Mary is 16 tragedy strikes and her world is blown apart. New responsibilities at home mean her ambitions to act are pushed to one side. But things play out unexpectedly: after vowing she doesn’t want to work in a shop for the rest of her life Mary takes to the camp and glamour of dressing displays in Harvey Nichols and Harrods like a duck to water, and Mary, Queen of Shops is born.

She talks to Gaby Wood, the Telegraph’s Head of Books.

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Mary Portas