FAQs - Hay Festival Querétaro 2021

All Hay Festival Querétaro 2021 will be free of charge. For the first time, it will be a hybrid festival.

Hold a second, what does "hybrid" mean? What is a hybrid festival?

Hay Festival Querétaro 2021 will have both online and in-person events. Presential events will be held in various venues of Querétaro, in compliance with biosanitary measures; and most of those in-person events will be streamed digitally among with the digital programme.

That sounds interesting, when is Hay Festival Querétaro 2021?

Hay Festival Querétaro 2021 will run September 1-5.

Great! Which authors are invited to the Festival?

More than 170 participants of 19 countries, who will take part on 87 activities for all the ages. Some big names? Svetlana Alexiévich, Muriel Barbery, Javier Cercas, Esther Duflo, J.M.G. Le Clézio, Joseph Stiglitz, Juan Villoro... Do you want more? Go to our Highligths page.

Is there any chance you have a video so I can share it with all my friends?

Of course we have! Now it's time to share it wildly.

As you are talking about shareing. Which are Hay Festival's social media accounts?

Everything about Hay Festival Querétaro will go on our Spanish feeds of Facebook, Instagram and Twitter. And we do also have English speaking accounts: Facebook, Instagram and Twitter. The official hashtag for this edition is #HayQuerétaro21.

I would love to go to the in-person events, but to be honest, I am quite concerned with the actual health situation.

We understand your concerns. The Hay Festival Querétaro 2021 team assures you that we will complay all the biosanitary measures. For more information, click on these link.

I want to register. What should I do?

If you go to the programme pages you will find the option to register into both online and in-person events. You just need to fill a short form.

That was easy. Will I receive any confirmation about my registration?

Yes, of course. As soon as you are registered you will receive a confirmation email. If you don't receive any, please look into "Promotion" or "SPAM" folders, it might be there... If it has been more than one hour since you registered and you haven't receive any e-mail, you might have misspeled it when you filled the form.

Besides the confirmation e-mail, you will also receive reminders once the Festival is closers. This way you will not forget about your favourites events.

Excuse me, I have registered but I did not get any confirmation e-mail. What should I do?

Have you tried with the Spam or Promotion folders? It might be there. Or you might have misspeled your adress, as tha happens often. Why don't you register again? Our system will tell you if you are already registered with that specific e-mail address... 

Is there any limit on the number of events I can register for?

No! You can join to whichever events you wish. In fact, don't you know that we love all of you that register to plenty of events? And, isn't it joyful to be surprised by new authors that we did not know before?

And what about in-person events? Is there a limit?

Neither it is. You can register for all in-person events. Just keep in mind that you can only have up to 4 tickets for each event..

Will Spanish events have simultaneous translations into English?

No. As this is a Festival celebrated on a Mexican city, it is specially aimed for an hispanic audience. Therefore, events in Spanish will not have translations, and events in English and French will have simultaneous translation into Spanish.

Can I ask questions to the authors?

Yes. The online events will have Q&A chats, and the Hay Festival team will monitor all the questions we receive in order to send them to the speakers. You will aslo be able to send an e-mail to contacto@hayfestival.org with your questions. And for in-person events, nothing better than the old-school way, just raise your hand at the Q&A.

Will there be book signings?

That is true. Authors will be signing books in the in-person events. And once again, we will complay all biosanitary meassures. Everyone's safety goes first.

What can I do if I have tech issues when watching live events?

We suggest that if you are experiencing technical issues viewing the activities, you try one of these solutions:

1. If audio or video have lags, please try with lower resolutions, you can click on the video, in the right lower side.

2. This might be because your Internet connection is not working as well as it should. If you are sharing your network with more people, try asking them not to use Internet and the same time.

3. Refresh your page.

Our streamings work with Vimeo Live. Here you will find some advices to solve any problem.

Can I watch the events anywhere or do I need to be in Mexico?

Yes, you can watch the events anywhere in the world. You only need to take into account that the Time Zone and hour shown on the website are the ones of Querétar , Mexico: CDT / GMT -5

Can I see the events later if I can't join live?

Yes you can, events will be available to rewatch until September 19. Once this period is over, you will be able to watch them on the Hay Player.

I'm a journalist. Where can I ask for my accreditation?

Just visit our Press site. You will find all the information for media there.

I do have more questions. Can I write you?

Please, send us an e-mail to contacto@hayfestival.org and we will get back to you soon.