Do you ever wish there was a word to sum up that feeling of being distressed by a bad haircut? Or to describe just how shocking it feels to jump into icy water? Well, there are (age-otori and cwtch respectively). Join lexicographer Susie Dent (Word Perfect, An Emotional Dictionary) as she describes the indescribable, focusing on words that truly sum up human emotions and experiences, and sharing more of the wisdom of words she imparts regularly on her Twitter account.