Booking Information

Thank you for joining us at Hay Festival 2018. The dates for next year’s Festival are Thursday 23 May to Sunday 2 June 2019.

audience at young family event

During Hay Festival, entry to the Festival site is free, so everyone can explore and enjoy the cafés, bars, restaurants, exhibitors and shops. All Festival events are ticketed individually and you need to buy a ticket(s) to each event that you wish to attend. Entry to some events is free – but if there is a limited capacity you need to reserve a ticket: this is always indicated in the event listing.

The best way to book your tickets is online – if you'd like us to notify you when we put tickets on sale, please sign up to our mailing list. Tickets are also on sale at the Festival.

Students

Students in Higher Education can get up to five free tickets. Student tickets cannot be booked online; they can be booked with the Box Office by phone from 2 May up until the start of the Festival. You will need to quote your student ID when booking tickets, and we ask for a £10 deposit payable by credit or debit card, refundable when you collect your tickets at the Box Office. We ask for a deposit in order to prevent wastage of uncollected tickets. Tickets are held at the Box Office for collection, and you will be asked to present your valid student ID when collecting.

Children

HAYDAYS is our programme within Hay Festival for children, young people and families.

All events and workshops are ticketed individually, or in some cases are free to access, but again these might have a limited capacity so please check event listings for details. Prices for children's events are kept as low as possible, and there are normally no concessions.

If you are buying children's workshop tickets (events prefixed with W) you only need to purchase one ticket per child. Parents and carers can attend free or sign a release form on the day if the child is aged 9+.

For HAYDAYS events (HD), and storytelling events (S), we ask that parents and carers buy a ticket and attend the event unless the child is aged 14+.

Under-12s must be accompanied at all times on the Festival site, including during events (unless indicated otherwise in the event listing). Where a child and an adult are attending an event together, a ticket is required for each.

Booking by telephone

Call the Box Office on 01497 822 629.

It will help us to process your order more efficiently if you have ready the event numbers that you are booking for.

Box Office opening hours are 9am–5pm Monday to Friday. The box office will be open later and at weekends from 1 May.

Booking in person

In the run up to the Festival you can book tickets directly at the Hay Festival Box Office, The Drill Hall, 25 Lion Street, Hay-on-Wye HR3 5AD. Box office opening hours are 9am–5pm Monday to Friday. From 1 May every year, the box office opens until later and on Saturdays.

On the Tuesday before the Festival starts, the Box Office moves to the Hay Festival site: Dairy Meadows, Brecon Road, Hay-on-Wye HR3 5PJ.

Booking by post or fax

Send a clearly written or typed list of the event numbers and number of tickets you require to us at the address below.

If booking by post and by cheque please leave the amount blank, but write on the cheque ‘not exceeding [the total cost of your order]’. Please include your personal details clearly in capitals.

Post or fax to us at:

Hay Festival Box Office
The Drill Hall
25 Lion Street
Hay-on-Wye HR3 5AD

Fax +44 (0)1497 821 066

Methods of payment

We accept credit and debit cards including Visa, Delta, Mastercard and Maestro.

Make cheques payable to Hay Festival of Literature. If booking by post and by cheque please leave the amount blank, but write on the cheque ‘not exceeding [the total cost of your order]’ in case your tickets are not available.

Cash payments can only be accepted in person, please do not send us cash by post.

Other details

All ticket prices include VAT. A handling charge of £3.50 applies to all orders.

Please check the Box Office or information screens during the Festival for any venue changes.

All programme details are correct at the time of publication. We reserve the right to change programmes and artists if circumstances dictate. In the event of cancellations tickets will be refunded. Tickets cannot be accepted for refund or resale. The management reserves the right to refuse admission.