Wheelchair access

To book wheelchair space in the venues, please inform the Box Office staff when booking your tickets (when booking online, please specify your requirements using the 'Notes' box at checkout), we will make sure a suitable place is reserved for you.

There is a limited amount of disabled parking in the main car park in Hay - which is located on Oxford Road, Hay-on-Wye, HR3 5EQ

Disabled access toilets are available at Hay Castle.


We can send you the programme in Microsoft Word format, which can be enlarged, and is more easily read by text to speech software. We are also happy to make bookings on your behalf, simply email if you require further help.


Please let us know if you'd like to avoid queuing, we can reserve a seat to suit you in the venue. Or if there is anything else we can do to make your visit great, email


If you need a carer to make it possible for you to attend one of our events, please call the box office to secure free tickets for them.


Hay Festival is committed to removing barriers for all, regardless of your disability. Assistance and/or guide dogs are allowed onto the Festival site. If you wish to attend with an assistance and/or a guide dog, you are welcome to either:

(a) Inform the staff at the entrance of the Festival that you wish to enter with your assistance and/or guide dog on your day(s) of attendance; or

(b) Notify the Festival that you will be attending with your animal in advance by contacting the Box Office by email to:

If your assistance and/or guide dog is not immediately identifiable by an appropriate coat, harness, identification tag or any other means, Hay Festival retains the right to ask you to complete a self-certification form confirming that your animal is an assistance and/or guide dog and is highly trained for these purposes.

You will have sole responsibility for the behaviour and well-being of your assistance and/or guide dog. Hay Festival reserves the right to remove or bar entry to any animal when it is exhibiting poor behaviour and/or poses a threat to the health & safety of others.

Unfortunately, only assistance and/or guide dogs are allowed on the Festival site, so regrettably you will not be able to attend with an emotional support animal.


Disabled parking is in the main car park in Hay – which is located on Oxford Road, Hay-on-Wye HR3 5AJ.


Disabled access toilets are available at each venue.GENERAL

Hay Festival is committed to removing barriers for all, regardless of your disability. If you need any additional help which is not listed above, please contact and we will do everything we can to make your visit as easy and stress free as possible. 

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